After setting up my new Google Home Hub, the very first thing I wanted to try was to play some music. But when I attempted to ask the Hub to play jazz music on Spotify, the result was not what I expected (see the video below).
If you can’t listen to the video, you can read what happened below:
“OK Google, play some jazz on Spotify.”
“Alright, here’s a Spotify playlist called ‘Coffee Table Jazz’. Sorry, something went wrong. When you’re ready, give it another try.”
I tried unlinking and relinking my Spotify account with no luck. I then visited Reddit to see if other users were experiencing the same issue. Sure enough, I found that user wlmsn already tried the following steps without success:
Restarted the modem & router
Rebooted the Home Hub
Factory reset the Home Hub
Reloaded Google Home app (iPhone)
Moved the Home Hub right next to the router (about 2 feet away)
You can find the thread here.
As soon as a fix or an update is available, I’ll post it on this page and in the Google Home Facebook Group. For now, I’m kinda annoyed that this isn’t working. Hopefully, this outage doesn’t last too long.
UPDATE – This issue has been resolved. My Google Home Hub is playing music from Spotify now.